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Positive client experience

Client experience is the new growth lever

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Clinic growth expert Neil Osborne explains how the combination of customer experience, psychology and persuasion can drive your clinic’s growth. Hardly a day goes by...

Convenience is king when it comes to communication

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New research reveals the pandemic has altered the way Australians want to interact with local businesses. Does your clinic make the cut? Australian consumers say...

Why TikTok should be part of your Social Media Strategy

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You shouldn't underestimate the power of TikTok. Besides being the procrastination tool of choice for many teens, the app has gained a broader audience...

Bringing smiles back to business

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Yes. Saying that feels great, doesn’t it? And it’s even better for the person you say it to – perhaps a smile even appears?...

Better Blogging

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New York marketing guru Wendy Lewis explains the art of creating great content that connects with readers is more of a science. Blogging is a...
Arnicare wholesale products AMP

Simple ways to promote your clinic through custom branded aftercare

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If like most health professionals you spend most of your day treating patients and thinking about how you can deliver the best care and...
Listen to what your client wants

Are you running a self-service business?

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Don’t fall into the trap of running a business without identifying each patient’s full aesthetic needs, warns Ricky Allen. I do not think there is...
Persuasion is the new black

Why persuasion is the new black

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Clinic growth expert Neil Osborne explains how persuasion is the must-have skill that undisputedly boosts your clinic’s bottom line. There’s a curious phenomenon amongst aesthetic...
Why you should start a podcast

Why you should start a podcast

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With subscriptions continuing to grow exponentially, listeners are searching for and finding podcasts in all sorts of niches, with information of interest tailored specifically...
Website strategy

Your Clinic Website

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Native New Yorker Wendy Lewis, the undisputed guru of marketing for aesthetic practices, explains in details how to maximise the marketing benefits of your...

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