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Learning to listen

5 Ways To Be A Better Listener

We live in an age that promotes independence and being able to get through ‘anything and everything’ by yourself, but it’s okay to realise that sometimes you need some external support, says mentor, coach...

Retail Therapy

Selling skincare has huge growth potential for clinics. Ricky Allen talks about the benefits of providing high-quality skincare to support clinical outcomes and boost your bottom line. In this time of recession, we’re all looking...

Is your clinic staff under stress from the impact of COVID-19?

Taking action to promote a mentally healthy workplace and ensuring your staff are emotionally supported have never been more vital. In the hit US sitcom “Friends”, Matt LeBlanc’s character Joey typically opened with the line...

Spotlight on health & safety in the workplace

Creating a mentally healthy workplace is not just a moral responsibility it’s also a legal requirement. The current worldwide pandemic has put the spotlight on health and safety in every aspect of our lives. While...

How to recognise opportunities for growth

To survive and thrive during and after COVID-19, change is imperative, says Ricky Allen. According to the late former President John F. Kennedy, ‘The Chinese use brush strokes to write the word “crisis”. One brushstroke...

How to plan your exit strategy

Suzie Hoitink, ex-director of Clear Complexion Clinics, shares her biggest learnings from selling to an ASX-listed company. When we finally sold Clear Complexions Clinics to ASX listed Vita Group Pty Ltd, I reflected that we...
Are you an Employer of choice

Are you an Employer of choice?

Changing times require a revamped recruitment strategy. As we enter a dystopian employment market, there has never been a better time to focus on becoming an employer of choice. With the Australian unemployment rate predicted...

Thrust Into Leadership

One of the greatest challenges faced by doctors becoming medical business owners is identifying where they fit within their own organisation. Going into private practice, many doctors find themselves suddenly thrust into a position of...

Consensus guidelines for safe reopening after COVID-19

The reopening of society is likely to happen slowly and in a phased manner while keeping a focus on the strict infection control measures in the times ahead and is expected to remain for...

Setting up a smart technology clinic

The automated future is here, and although it may not be everything the Jetsons predicted, today’s smart technology can automate a lot of our everyday tasks , improving productivity, decreasing costs and enhancing the...