Who’s in your hot seat?
In terms of impact on patient satisfaction, your front desk trumps the operating room. The reception area sets the tone for a patient’s experience...
The rise of Zoom dysmorphia
New Australian research has revealed working from home – and spending more time looking at our ‘digital reflection’ during video calls – has focused...
Your ‘Secret CEO’
Having clear strategic direction and leadership is crucial to sustain profitability, not to mention your sanity, says business consultant Suzie Hoitink, RN.
Our industry is...
Sept 1 changes for NSW cosmetic medicines
Explanation comment on the new laws covering the administration, storage and record keeping of cosmetic medicines that came into effect in NSW from September...
A look at how COVID-19 disrupted facial plastic surgery & aesthetics
The American Academy of Facial Plastic and Reconstructive Surgery (AAFPRS), the world’s largest association of facial plastic surgeons, has released its 2020 member survey...
Artificial Intelligence & The Future Of Plastic Surgery
How artificial intelligence is changing the future of the aesthetics arena and shaping a new way to improve outcomes and efficiency.
The aim of medicine...
A Clinical Governance Model for Telehealth Consultations in Cosmetic Medicine
Nurse Practitioner Elissa O’Keefe outlines the expectations and requirements of both the authorised prescriber and the registered nurse when prescribing drugs remotely.
Telehealth can be...
Dealing With Difficult Patients
During a crisis such as the COVID-19 pandemic, stress levels are high and patient expectations can be unrealistically heightened. Ricky Allen shares her top...
Keep Your Winning Team Motivated to Stay
As a business owner, practice manager or sales team leader, you know only too well that a good employee is hard to find. And...
Facial aesthetic injections: Consensus recommendations to minimise adverse outcomes
In an illuminating review paper, Prof Greg Goodman and Drs Steven Liew, Peter Callan and Sarah Hart provide their consensus recommendations for minimising adverse...
