When it’s time to sell
So, you’re thinking of selling your practice? Let's look at how to maximise the value of your business.
Tired of demanding staff, price cutting competitors,...
Retaining vs gaining patients
Patient retention and patient acquisition are not mutually exclusive. It’s all about striking the right balance.
Knowing whether to focus on creating a loyal customer...
Switch to the health fund designed for doctors and the medical community.
Doctors’ Health Fund was founded by doctors, for doctors, and we’ve been the only health fund focused on doctors and the medical community since...
Is it time to rethink your health cover?
If there’s one time of the year to think about your health cover, it’s now, according to the experts at Doctors’ Health Fund.
Finding the...
How to hold onto good staff
So you’ve found the right employee and want to make sure they’re in for the long run. Lizzy Boots explains using engagement and recognition...
Breaking up is (not) hard to do
Employee dismissal does not need to be a traumatic or costly experience, says employment lawyer Brian Powles.
Most relationships come to an end. This is...
The Four Step Program
Your reception person plays a major and highly valued role in your clinic, so it is important to provide an effective training program.
The reception...
How to manage an issue before it’s a crisis
Your reputation can be buoyed or destroyed depending on how you handle a crisis, says Elizabeth Heusler of Heusler Public Relations, a doyenne of...
Health cover tips to round out 2022
Your private health insurance policy will operate all year round so long as your premium payments are kept up to date. However, there’s 3...
The Patient Experience
The old maxim 'don't ask, don't tell' couldn't be further from the mark if you want to ensure your patients have a great experience.
One...
