How to hold onto good staff
So you’ve found the right employee and want to make sure they’re in for the long run. Lizzy Boots explains using engagement and recognition...
Breaking up is (not) hard to do
Employee dismissal does not need to be a traumatic or costly experience, says employment lawyer Brian Powles.
Most relationships come to an end. This is...
The Four Step Program
Your reception person plays a major and highly valued role in your clinic, so it is important to provide an effective training program.
The reception...
How to manage an issue before it’s a crisis
Your reputation can be buoyed or destroyed depending on how you handle a crisis, says Elizabeth Heusler of Heusler Public Relations, a doyenne of...
Health cover tips to round out 2022
Your private health insurance policy will operate all year round so long as your premium payments are kept up to date. However, there’s 3...
The Patient Experience
The old maxim 'don't ask, don't tell' couldn't be further from the mark if you want to ensure your patients have a great experience.
One...
Are you an employer of choice?
Changing times require a revamped recruitment strategy. As we've entered a dystopian employment market, there has never been a better time to focus on...
The Lipstick Effect:
Earlier this year the media warned that the many residual impacts of the pandemic could eventually hit our vanity cupboards, and it appears that...
Taking Care of Business
The aesthetics landscape is dynamic and constantly evolving. Strategic business adviser Hanya Oversby provides an insight into what is currently happening in the business...
How was your first day?
While there are still more jobs listed on Seek and other job boards than good candidates to fill them, the war on talent is...
