With Ahpra announcing that it is putting the ‘booming billion-dollar cosmetic industry on notice’ with new cosmetic procedures guidelines coming into effect on 2 September, we take an in-depth look.

The Australian Health Practitioner Regulation Agency (Ahpra) has declared Australians ‘undergoing cosmetic procedures such as anti-wrinkle injections and fillers will have greater protections under sweeping guidelines being introduced across the booming billion-dollar industry’.

In its June 3 announcement, Ahpra explained that ‘with more professions being enticed to the lucrative cosmetic procedures industry, the regulator is future-proofing the system by having guidelines for all registered health practitioners’.

In addition, further training or education ‘will be necessary for many practitioners wanting to expand their scope of practice into non-surgical cosmetic procedures’.

And young Australians ‘will be protected with targeted advertising banned and a seven- day cooling off period for those under the age of 18’.

Ahpra and the National Boards have published advance copies of two sets of guidelines ‘which will strengthen safeguards across the industry’ when they come into effect on 2 September 2025:

Nursing and Midwifery Board of Australia Chair Adjunct Prof Veronica Casey said the safety of the Australian public is paramount.

These types of procedures ‘are undertaken every day and can have serious consequences if not done correctly’, said Prof Casey.

‘No practitioner should put their bottom line ahead of patient welfare, and these guidelines place the focus squarely on the safety of those in their care.’

Ahpra emphasised the new protections ‘highlight that many practitioners need more than just the foundational qualifications included in their initial training before they can safely perform non-surgical procedures like cosmetic injections’.

It noted further training or education will be necessary for those practitioners wanting to expand their scope of practice.

‘WITH MORE PROFESSIONS BEING ENTICED TO THE LUCRATIVE COSMETIC PROCEDURES INDUSTRY, THE REGULATOR IS FUTURE- PROOFING THE SYSTEM BY HAVING GUIDELINES FOR ALL REGISTERED HEALTH PRACTITIONERS.’

Nurses will also be required to complete a set period of practice before expanding their scope to include non-surgical cosmetic procedures.

Ahpra said while cosmetic procedures ‘remain out of scope for many practitioners, the guidelines will now apply to all regulated professions, future- proofing those that may join the lucrative cosmetic industry’.

The new practice guidelines ‘bring all registered health practitioners in line with medical practitioners, who already have their own guidelines. They also remind practitioners of their obligation to put patient welfare first and foremost with the prescriber remaining responsible for patient care.’

Ahpra said the guidelines build on the safeguards put in place by the Medical Board of Australia (MBA) in 2023 and replace the Nursing and Midwifery Board of Australia’s ‘Position statement: nurses and cosmetic medical procedures’.

MBA Chair Dr Susan O’Dwyer said the guidelines would help better protect patients by aligning standards across professions. ‘These guidelines make sure we’re all working from similar play books for the safety of our patients,’ she explained.

‘We’re also raising the bar for anyone advertising these procedures, making it simpler for consumers to make safe and informed decisions.’

The advertising changes include a focus on higher risk procedures by:

  • requiring advertisements to contain information about the practitioner performing the procedures;
  • strengthening the ban on the use of testimonials from social media influencers; and
  • putting measures in place to stop the trivialisation or sexualisation of a cosmetic procedure.

Those under age 18 considering non-surgical cosmetic procedures will have a mandatory seven-day cooling off period between their first consultation and any procedures, while advertising aimed at under 18s will be totally banned.

‘This industry relies heavily on a social media presence. So practitioners have been put on notice that their advertising must comply with the new guidelines when they come into effect later this year,’ says Ahpra CEO Justin Untersteiner.

Nurse & dentist targets

The ABC commented that Ahpra ‘is tightening guidelines for dentists and nurses performing non-surgical cosmetic injectable procedures’, noting that ‘nurses and dentists have been operating in the cosmetic injectable industry for years without being required to undertake any formal additional education or training before injecting patients with neurotoxins like Botox’.

While many have become highly skilled at the practice, ‘there is concern clearer rules are needed to ensure those wanting to enter the industry have enough training’.

From September 2, nurses will be required to complete a set period of 12 months’ full-time practice before expanding their scope to include non-surgical cosmetic procedures. Specifically, the new rules ‘mandate further education and training before healthcare practitioners can perform cosmetic procedures like Botox and filler injections’.

‘NURSES WILL BE REQUIRED TO COMPLETE A SET PERIOD OF 12 MONTHS’ FULL-TIME PRACTICE BEFORE EXPANDING THEIR SCOPE TO INCLUDE NON-SURGICAL COSMETIC PROCEDURES.’

Ahpra’s Untersteiner said not all cosmetic injectors would be happy with the tighter rules and he expected some would choose to leave the industry.

‘There will be others who have to modify their business models and modify their practices to meet these guidelines,’ he said. ‘This is a growing industry and, I’ve got to say, what we do see in some cases is that there are people out there putting profit before patient safety.’

While nurses and dentists have until September to prepare for the changes and ensure they are compliant with the new guidelines – which align with those already in place for doctors – Untersteiner told the ABC: ‘After that we will be identifying those that are doing the wrong thing and we will take action where we need to.’

Untersteiner emphasised the new rules are ‘really making it crystal clear’ about what the industry expects for cosmetic injectable procedures. ‘That will likely require specific training around facial anatomy or physiology. And I can tell you that is not a weekend course; this is proper training that will be required.’

He said the regulator had heard multiple cases of permanent irreversible facial nerve damage as well as potentially life-threatening strokes from cosmetic injectables.

‘What we’re talking about here is not just going in and having a facial. We’re talking about some kind of injection that goes underneath the skin and can create real harm,’ he said.

TGA seeks 12,000 social media fixes

The ABC also reported that the Therapeutic Goods Administration (TGA) – responsible for regulating advertising of prescription medications or related services including cosmetic injectables in Australia – had recently sent about 100 ‘targeted guidance letters’ to providers in the cosmetic injectables industry following the identification of alleged non- compliance with advertising regulations, and more would follow ‘in the coming weeks’.

The agency confirmed last financial year it submitted more than 12,000 requests for removal to social media platforms over the alleged unlawful advertising of therapeutic goods, including ‘over 2,500 advertisements relating to cosmetic injectable products’.

The new Ahpra guidelines noted concerns advertising was promoting the ‘trivialisation and glamourisation’ of cosmetic procedures to vulnerable patients, especially on social media. Examples of features more likely to be considered entertainment included imagery like music, dancing, singing or comedic comments.

End for speedy Botox scripts

Under the headline ‘Cosmetic crackdown: End looms for speedy Botox scripts, influencer freebies banned’, the Sydney Morning Herald and The Age reported ‘speedy telehealth consultations granting patients access to Botox, lip fillers and other beauty treatments will become ‘unviable’ under a crackdown on Australia’s booming cosmetic injectables industry’.

They noted Ahpra’s new guidelines also ban ‘cosmetic injectors from offering free or discounted cosmetic injectables to social media influencers, and will prevent nurses entering the lucrative sector straight out of university’.

The changes follow revelations in those newspapers in March that ‘some Australian doctors were using telehealth to spend as little as 52 seconds with patients before writing a script for cosmetic injectables such as Botox and fillers’.

They noted ‘speedy telehealth calls are the foundation of Australia’s $4 billion, fast-growing cosmetic injectables sector. Nurses in stores take customer details before doctors issue scripts for beauty treatments after consultations usually lasting less than a few minutes.

‘While the new guidelines stop short of specifying how long doctors and nurse practitioners must spend with patients when prescribing cosmetic injectables, they state practitioners must conduct detailed evaluations of patients, including an assessment to ensure expectations are realistic.’

‘The move follows concerns that some nurses, after undertaking publicly funded courses intended to tackle hospital and aged care workforce shortages, were immediately moving into the injectables field without acquiring the necessary complex anatomical knowledge,’ noted smh.com.au.

The new guidelines also bar artificial intelligence being used to ‘predict an individual’s appearance post-procedure or predict a person’s appearance without a procedure. The use of these tools in advertising can create unreasonable expectations of outcomes’.

Industry researchers Operation Redress have campaigned for tighter rules since 2020, and researcher Michael Fraser told theage.com.au the new guidelines made clear ‘the current advertising of cosmetic injectables has no place in Australia’s medical sector’.

Doctor injecting filler

Guidelines for practitioners who perform non-surgical cosmetic procedures

1. Recognising potential conflicts of interest

Registered health practitioners must recognise that conflicts of interest can arise when providing cosmetic procedures. This is particularly relevant given the commercial nature of the industry and the role that advertising and business models play in creating a demand for services. Practitioners must ensure that the care and wellbeing of the person they are providing cosmetic procedures to is their primary consideration.

2. Assessment of patient suitability

Registered health practitioners:

  • must ensure all assessments are culturally safe;
  • have a responsibility to ensure an evidence-based, holistic assessment of the person is undertaken; the assessment should consider the person’s history, relevant psychological, social and cultural aspects, and, in particular, assess for any condition, including underlying psychological conditions such as body dysmorphic disorder (BDD), which may make them an unsuitable candidate for the procedure;
  • must ensure the person’s reasons and motivation for requesting the procedure are discussed, including external reasons (for example, a perceived need to please others) and internal reasons (for example, strong feelings about appearance); the person’s expectations of the procedure must be discussed to check they are realistic; the person should be assisted with decision- making based on an understanding of their personal motivation for the procedure and whether the procedure and outcome/s are likely to align with their expectations.
  • if there are indications that the person has a significant underlying condition or psychological issue that may make them an unsuitable candidate for the cosmetic procedure, the practitioner performing the assessment or identifying the condition or psychological issue should ensure the person is referred to and seen by an appropriate registered health practitioner, who works independently of the practitioner intending to perform the cosmetic procedure or prescribe the cosmetic injectable, before commencing any procedure;
  • must ensure other options are discussed with the person, including cosmetic procedures or treatments offered by other health practitioners and the option of not having the procedure;
  • must decline to perform a cosmetic procedure or prescribe a cosmetic injectable if, following an assessment, they believe it is not appropriate for that person.

Only registered nurses or nurse practitioners can undertake the assessment outlined in this section.

3. Consultation with the person receiving a prescription for cosmetic injectables

Registered health practitioners must know and comply with relevant drugs and poisons legislation (or equivalent) of the jurisdiction in which they are practising in relation to repeat prescriptions.

In addition to the requirement to assess the person (section 2), registered health practitioners who are authorised to provide prescription-only cosmetic injectables must have either an in-person or video consultation with the person, each time they prescribe them a cosmetic injectable.

‘Registered health practitioners who are authorised to provide prescription-only cosmetic injectables must have either an in-person or video consultation with the person, each time they prescribe them a cosmetic injectable.’

Asynchronous prescribing of cosmetic injectables by text, email or online (or equivalent) is not acceptable practice.

The provision of one prescription for multiple people (known as ‘bulk’ or ‘batch’ prescribing) is not acceptable practice. Every person must have an individual prescription.

4. Additional responsibilities if providing cosmetic procedures to persons under 18

Registered health practitioners:

  • must know and comply with relevant legislation of the jurisdiction in which they are practising in relation to restrictions on non-surgical cosmetic procedures for persons under 18;
  • must consider the appropriateness of any cosmetic procedure for a person who is under 18. National Boards consider botulinum toxin and dermal fillers should not be prescribed for cosmetic purposes for persons under the age of 18;
  • have a responsibility to assess and be satisfied the person has the capacity to consent to the procedure;
  • should, to the extent practicable, have regard for the views of a parent or guardian of the person under 18, including whether the parent or guardian supports the procedure being performed.

For persons under 18:

  • there must be a cooling-off period of at least seven days between obtaining informed consent and the non-surgical cosmetic procedure being performed;
  • no money should be payable until after the cooling-off period (other than for initial consultations);
  • the person should be encouraged to discuss why they want to have the non-surgical cosmetic procedure with an appropriate independent registered health practitioner during the cooling-off period.

Only registered nurses or nurse practitioners can undertake the assessment outlined in this section.

5. Informed consent

Consent to the cosmetic procedure

  • Registered health practitioners have a responsibility to ensure the person has been provided with enough information for them to make an informed decision about whether to have the procedure. There must be a verbal consent discussion with the person as well as written information provided in plain language. All practical steps must be taken to provide information in a language understood by the person. The information provided must not:
  1. glamorise cosmetic procedures;
  2. minimise the complexity of the cosmetic procedure;
  3. overstate results or imply the person can achieve outcomes that are not realistic.
  • In addition to any specific National Board guidance, information must include the risks and benefits associated with the cosmetic procedure and what alternatives may be available. This includes information about:
  1. the cosmetic procedure, including: what the procedure involves (for example the type of anaesthesia and pain management if applicable); for cosmetic injectables, which cosmetic injectable is being prescribed or used (type and quantity); whether the procedure is new or experimental; the range of possible outcomes of the procedure, in the short and long term (for example the longevity of the treatment product and requirements to maintain the desired appearance); the risks specific to the person, including the possible impact of any comorbidities the person has; the possibility of the need for further treatment in the short term (such as treatment for anaphylaxis, hyaluronidase to dissolve dermal filler, oral or topical antibiotics) or the long term (such as surgical removal of dermal filler); recovery times and specific care requirements during the recovery period; alternative options to the cosmetic procedure such as topical products (over the counter face creams) and other non-invasive treatments;
  2. the registered health practitioner providing the cosmetic procedure and the registered health practitioner prescribing the cosmetic injectable (where applicable) including: the practitioner’s registration; the practitioner’s qualifications, education, training and experience; information about other practitioners who will be involved in the cosmetic procedure (if applicable);
  3. costs including: total cost; costs of maintenance requirements, including potential variability of future costs over time; details of deposits and payments required and payment dates; refund of deposits; costs/payments due for follow up care; possible further costs for revision or additional treatment; advising the person that cosmetic procedures are not covered by Medicare.
  • A person’s consent to the cosmetic procedure and financial consent must be obtained and must be documented appropriately and a copy of the signed consent form must be given to the person.

Consent for use of images

  • Consent must be requested for any photographs or videos (images) a registered health practitioner proposes to take of a person in a consultation or during a cosmetic procedure.The person must be given information about the proposed use of any such images, including:
  1. their purpose (for example, for practice record only, for advertising); how they will be used (for example, stored in practice record, shown to other
  2. people seeking cosmetic procedures in consultations, published on a website, posted on social media);
  3. where they will be stored and who will have access.
  • A person’s images must be stored on a secure device. Registered health practitioners must not
    store a person’s images on a personal device.
  • The person must be given an opportunity to view images before consenting to their use in advertising. People have the right to refuse the use of their images, and the person cannot be required to agree to the use of their images in advertising.
  • Consent for the use of images in advertising must be separate from consent to the cosmetic procedure.
  • People must be allowed to withdraw their consent for the use of their images. People should be informed if removing their images from advertising may not be possible (for example, if images are used in material that has already been published, such as magazines).
  • The registered health practitioner must promptly stop using the person’s images where possible (for example, not show them to other people seeking cosmetic procedures or delete them from advertising) if the person withdraws consent for the use of their image.
  • A person’s consent for the taking, use and storage of images must be obtained, must be documented appropriately, and a copy of the signed consent form must be provided to the person.

6. Prescribing and administering Schedule 4 (prescription-only) cosmetic injectables

  • Registered health practitioners must know and comply with the requirements of their state or territory drugs and poisons (or equivalent) legislation for Schedule 4 (prescription-only) cosmetic injectables. For example, requirements relating to permits, prescribing, records, supply, storage and transport.
  • The Therapeutic Goods Administration (TGA) regulates therapeutic goods (for example, medicines and medical devices). Registered health practitioners must comply with TGA requirements when using and advertising therapeutic goods. Administering and/or advertising unapproved and/or unregistered products is unlawful, unless exempt under certain conditions, for example medicines that are dispensed or extemporaneously compounded by practitioners.

7. Management of the person receiving the cosmetic procedure

  • The registered health practitioner who performs the cosmetic procedure is responsible for the management of the person, including ensuring the person receives safe, appropriate and responsive care during and after the procedure.
  • If a cosmetic procedure involves administration of a prescription- only cosmetic injectable by a registered health practitioner who is not the authorised prescriber of the medicine, the authorised prescriber remains responsible for the management of the person, including ensuring the person receives appropriate post-procedure care. The registered health practitioner who administers the cosmetic injectable is responsible for informing the authorised prescriber of any concerns relating to the administration or post-procedure care.
  • If the registered health practitioner who performed the cosmetic procedure or the authorised prescriber is not personally available to provide post-procedure care, they must have formal alternative arrangements in place for the post procedure care of the person by another suitably qualified and supervised (if required) registered health practitioner. These arrangements must be made in advance, documented and made known to the person receiving the cosmetic procedure and any other relevant treating practitioners.
  • There must be protocols in place for managing complications and emergencies that may arise during the cosmetic procedure or in the immediate post-procedure phase. Registered health practitioners must be familiar with and follow protocols in place for managing complications and emergencies.
  • In the event of complications requiring hospital admission, the registered health practitioner who performed the cosmetic procedure, or, if the procedure involved a cosmetic injectable, the registered health practitioner who prescribed the cosmetic injectable is responsible for coordinating the care of the person until the person is under the management of another nominated registered health practitioner or hospital.
  • Written instructions must be given to the person after they have received the cosmetic procedure/s including:
  1. contact details for the: registered health practitioner who prescribed the cosmetic injectable (where an injectable was part of the procedure); registered health practitioner who performed the cosmetic procedure; registered health practitioners responsible for coordinating their care (if this is not the practitioner who prescribed or performed the procedure); a nominated registered health practitioner in case the registered health practitioner who performed the procedure or prescribed the cosmetic injectable is not available;
  2. details of the procedure(s) performed, and any anaesthesia used;
  3. name and details of the product/s used;
  4. the usual range of post-procedure symptoms;
  5. instructions for the person if they experience unusual pain or symptoms (escalation points and who to contact and when);
  6. instructions for medication, activity restrictions and self-care; and
  7. dates and details of follow-up visits (if applicable).
  • The health records kept of the procedure must comply with relevant National Board’s code of conduct and include details of the cosmetic procedure performed, described in enough detail to enable another registered health practitioner to take over post-procedure care with an adequate understanding of what has been done. All relevant health records need to be accessible and transferrable to another registered health practitioner.

8. Complaints

People who are dissatisfied have the right to make a complaint. Before the procedure, registered health practitioners must ensure all people receiving cosmetic procedures are provided with information about the range of complaints mechanisms available including:

  1. raising and resolving the complaint directly with the practitioner who provided the procedure;
  2. accessing the clinic or facility’s complaint process;
  3. making a complaint to the health complaints entity in the state or territory where the procedure was performed;
  4. making a complaint to Ahpra, the Health Care Complaints Commission, the health professional councils (in NSW) or the Office of the Health Ombudsman (in Queensland).
  • Registered health practitioners must ensure any non-disclosure agreement (NDA) they use makes clear that a person, or a person on their behalf, can still make a complaint to Ahpra, the Health Care Complaints Commission, the health professional councils (in NSW) or the Office of the Health Ombudsman (in Queensland).

9. Education and experience

  • Cosmetic procedures or cosmetic injectables must only be provided or prescribed by registered health practitioners who have appropriate education, knowledge, training, competence, authorisations (where required) and experience to safely perform the specific cosmetic procedure. This includes competence and experience not just to perform the cosmetic procedure and deal with all routine aspects of care but also the ability to deal with any likely complications.
  • All registered health practitioners are responsible for ensuring they are sufficiently educated, trained and competent to safely undertake any cosmetic procedure they may perform. Registered health practitioners must ensure any education and training they undertake is sufficient to enable competent and safe performance of the cosmetic procedure and the subsequent care of the person after the procedure.
  • National Boards consider adequate education and training to undertake a cosmetic procedure includes, at a minimum:
  1. appropriate training in relevant anatomy and physiology;
  2. training on the assessment for suitability for the procedure; and
  3. both theoretical and hands-on training in the specific procedure being offered including assessment and demonstration of competence to safely perform the procedure, and care of the person (including side effects, and short and long term complications and their management).
  • Registered health practitioners who are changing their scope of practice to include cosmetic procedures are expected to undertake any training necessary to ensure they have the appropriate knowledge and competence before providing cosmetic procedures or prescribing cosmetic injectables.
  • All registered health practitioners must participate regularly in continuing professional development (CPD) that is relevant to their scope of practice. All registered health practitioners whose scope of practice includes cosmetic procedures, must undertake CPD that includes activities related to cosmetic procedures.

In addition, nurses should refer to Appendix A for specific requirements in relation to education and experience for their profession.

10. Qualifications and titles

  • A registered health practitioner must not make claims about their qualifications, experience or expertise that could mislead people by implying the practitioner is more skilled or more experienced than is the case. To do so is a breach of the National Law (sections 117–119).
  • Registered health practitioners must clearly inform people of their registration details, including their registration type, profession, and where relevant, division or endorsement on registration.
  • Registered health practitioners must not use a protected title unless they hold the related registration type.

11. Advertising and marketing

  • Advertising material, including practice and practitioner websites and social media, must comply with:
  1. National Boards’ Guidelines for advertising of regulated health services;
  2. National Boards’ Guidelines for advertising higher risk non-surgical cosmetic procedures;
  3. the current Therapeutic Goods Advertising Code;
  4. any TGA guidance on advertising non-surgical cosmetic procedures and the advertising requirements of section 133 of the National Law.

Advertising must not glamorise non-surgical cosmetic procedures, minimise the complexity of a procedure, overstate results or imply outcomes that are not realistic.

12. Infection prevention and control

  • Infection prevention and control systems, appropriate to the level of risk involved in the procedure and the risk profile of the person must be in place. Infection prevention and control processes include (but are not limited to) standard precautions, hand hygiene and maintaining a clean and safe environment.

13. Facilities

  • Registered health practitioners must know and comply with relevant legislation, regulations and standards of the jurisdiction in which they are practising (including local council, state, territory and Commonwealth requirements) for the facilities where the cosmetic procedure will be performed.
  • Cosmetic procedures must be performed in a facility appropriate for the level of risk involved in the procedure and the risk profile of the person. Facilities must be appropriately staffed and equipped to manage possible complications and emergencies.
  • Registered health practitioners who provide any non-surgical cosmetic procedures that include injecting, piercing the skin or incisions are encouraged to provide procedures in a facility
    that is accredited by an Australian Commission on Safety and Quality in Health Care (ACSQHC) approved agency to the current edition of the ACSQHC’s National Safety and Quality Primary and Community Healthcare Standards or the ACSQHC’s National Safety and Quality Health Service (NSQHS) Standards, whichever is the most applicable.

14. Financial arrangements

Registered health practitioners must not:

  • provide or offer to provide, either directly or through a third party, financial inducements (such as a commission) to any person or company to recruit people to undertake cosmetic procedures; provide or offer to provide free or discounted procedures to prospective or existing patients, including social media influencers or users, for promotion of cosmetic procedures or services;
  • offer, promote or recommend financing schemes, either directly or through a third party, such as loans or commercial payment plans, as part of the cosmetic procedure. This does not preclude a registered health practitioner from informing people of accepted payment methods such as credit cards or ‘buy now, pay later’ products (such as Afterpay or Zip Pay) or from offering the option to pay for a procedure in instalments in a non-commercial payment arrangement between the registered health practitioner and the person receiving the cosmetic procedure;
  • offer people additional products or services that could act as an incentive to seek cosmetic procedures.

Registered health practitioners must:

  1. disclose any financial interests that could be perceived as influencing the advice they provide to people about cosmetic procedures; and
  2. ensure that any advice they provide to people about cosmetic procedures has the care and wellbeing of that person as the primary consideration and is not influenced by financial interests.

Guidelines for advertising higher risk non-surgical cosmetic procedures

  1. Practitioner responsibility

Obligations under the National Law

See also ‘False, misleading or deceptive advertising’ in the broader advertising guidelines.

  • Higher risk cosmetic procedures must not be advertised in a way that exploits the vulnerabilities or insecurities of individuals to increase demand for procedures. A health practitioner’s duty of care to their patient is the paramount consideration in all practitioner- patient interactions, including through advertising.
  • Registered health practitioners must recognise there is strong demand from people who may be experiencing psychological conditions, such as body dysmorphic disorder (BDD) and must recognise the potential harm to such individuals from higher risk cosmetic procedures. Higher risk cosmetic procedures must not be advertised in a way that targets or drives demand from such individuals.
  • Registered health practitioners must recognise the potential for conflict between financial gain and their duty of care to patients. Registered health practitioners must recognise that higher risk cosmetic procedures may have a negative physical, psychological, or financial impact on some patients, regardless of the skill of the practitioner. Health practitioners advertising higher risk cosmetic procedures must put their patients first. Registered health practitioners’ National Boards’ code of conduct has relevant guidance about good patient care, including that the patient is your primary concern and treating each patient as an individual.
  • Advertising that includes information about costs or the availability of health insurance cover must be clear, easily understood, accurate and honest.
  • Advertising price lists for higher risk cosmetic procedures that involve a therapeutic good, or a prescription-only medicine, such as cosmetic injectables, must comply with the TGA requirements for advertising these procedures. (See the TGA FAQs on advertising health services and cosmetic injections for additional information.)
  1. Titles and claims about training, qualifications, registration, experience and competence

Obligations under the National Law

See also ‘False, misleading or deceptive advertising’ in the broader advertising guidelines.

  • Only a health practitioner who holds registration in a profession may use the relevant protected title in advertising.
  • Practitioner-patient relationships and patient trust are affected by the accuracy, honesty, and clarity in the advertising of health practitioner training, qualifications, registration, experience and competence.
  • Claims that suggest a practitioner holds specialist registration, qualifications, or endorsement, such as statements that a practitioner ‘specialises’ in a particular area of practice when they do not hold specialist registration in that area can be misleading and should not be used.
  • Professional memberships can also be included in advertising. However, acronyms must not be used alone without explanation as this may mislead patients.
  • Claims about a registered health practitioner’s qualifications and experience must be accurate and must not mislead the public as to the extent of a practitioner’s experience or training.
  • Advertising of higher risk cosmetic procedures must not use terms (including in taglines, hashtags and similar) that advertise the registered health practitioner or their abilities in a manner that may be misleading or create unrealistic expectations.

Professional expectations

  • If advertising references a specific individual as performing higher risk cosmetic procedures, the advertising must include information about the health practitioner’s registration details, including their registration number, so the registration status of the health practitioner is clear to the public.

For example:

  • AB (NMW000123456) Registered nurse (Division 1), nurse practitioner
  • CD (NMW000234567) Registered nurse (Division 1), general registration
  • EF (NMW000345678) Enrolled nurse (Division 2), general registration
  • Dr G (DEN000456789) Registered dentist, general registration
  • Dr H (DEN000567890) Registered dentist, specialist, specialist registration in orthodontics
  • Dr I (MED000567890) Registered medical practitioner, general registration
  • Dr J (MED000678910) Registered medical practitioner, specialist plastic surgeon (specialist registration in surgery – plastic surgery).
  • Good practice includes, not using terms that trivialise higher risk cosmetic procedures including, but not limited to, ‘doll-maker’, ‘magic hands’, ‘sculptor’, ‘artist’, ‘god’, ‘king’, ‘queen’, ‘master’, ‘world’s best’, ‘world renowned’.
  1. Testimonials

Obligations under the National Law

See also ‘Testimonials’ in the broader advertising guidelines.

  • The National Law specifically prohibits the use of testimonials or purported testimonials, such as patient stories and experiences, success stories or fake testimonials, in advertising. Advertising of higher risk cosmetic procedures must not use testimonials due to their potential to create unrealistic expectations of beneficial treatment.
  • A testimonial is a positive statement about a person or thing. In the context of the National Law, testimonials are recommendations or positive statements about the clinical aspect of a regulated health service, that are used in advertising.
  • A clinical aspect in a testimonial about higher risk cosmetic procedures would be any positive statement about the experience of, the reason for or the outcome of the procedure, or statements about the skills or experience of the registered health practitioner, either directly or via comparison. This can include linking to images showing outcomes of a procedure because revision or change to appearance is the dominant purpose of higher risk cosmetic procedures.
  • Registered health practitioners are considered to have used a testimonial in advertising if they have published testimonials in their advertising, whether the advertising is in print, on a website or social media or displayed within a clinic. This includes where the testimonial is published in a time restricted way, such as through the use of social media platforms’ ‘stories’ function.
  • Testimonials are also considered to have been used in advertising where a registered health practitioner:
  1. links to testimonials on third-party advertising;
  2. re-shares stories or posts from patients that are recommendations or positive statements about the higher risk cosmetic procedure and/or the health practitioner who provided the procedure;
  3. interacts with a review on a third-party website or a social media page, such as liking or otherwise responding to a patient’s social media post.
  • While registered health practitioners are not responsible for testimonials or reviews that their patients may post to third-party websites, health practitioners must take steps to ensure that they do not interact with testimonials (i.e. positive reviews). Registered health practitioners can minimise the risk of third parties posting testimonials and linking to the practitioner’s advertising by disabling reviews, comments or ’tagging’ functions on their social media pages.
  • The prohibition on using testimonials to advertise higher risk cosmetic procedures does not affect:
  1. patients sharing information, expressing their views online or posting reviews on review platforms;
  2. how members of the public can interact with review sites or discussion forums;
  3. individuals or businesses that do not advertise a regulated health service.
  1. Social media influencers and ambassadors

Obligations under the National Law

See also ‘Testimonials’ and ‘Advertising that creates an unreasonable expectation of beneficial treatment’ in the broader advertising guidelines.

  • The use of social media ‘influencers’, ‘ambassadors’ or similar for advertising increases the risk that patients are not fully informed and that they may form unrealistic expectations of results. The content published by social media influencers or ambassadors is considered to pose a particular risk to younger people due to the nature of the audience for some social media platforms.
  • Registered health practitioners or other advertisers who enter into arrangements with social media ‘influencers’, ‘ambassadors’, content creators or similar individuals are responsible for the advertising content that is delivered by these individuals. The registered practitioners must ensure that any advertising produced complies with all guidelines for advertising, including the ban on testimonials in advertising under the National Law.
  • Registered health practitioners or other advertisers who use social media influencers, ambassadors or similar to advertise higher risk cosmetic procedures that involve a therapeutic good, or a prescription- only medicine, such as cosmetic injectables should be aware of the TGA requirements for the use of testimonials and endorsements, and social media influencers, for advertising these procedures.

(See the TGA guidance on Applying the Advertising Code rules: testimonials and endorsements for additional information.)

  1. Use of images including ‘before and after’ images

Obligations under the National Law

See also ‘False, misleading or deceptive advertising’ and ‘Advertising that creates an unreasonable expectation of beneficial treatment’ in the broader advertising guidelines.

  • Guidance in this section applies to the use of all images advertising higher risk cosmetic procedures by registered health practitioners. If the higher risk cosmetic procedure advertised involves the use of a therapeutic good or prescription- only medicine, advertisers should also comply with the TGA requirements. (See the TGA guidance on advertising a health service for additional information.)
  • Images must not be used in advertising higher risk cosmetic procedures when the use of the image is likely to mislead the public because the image gives the impression that it represents the outcome of a procedure where this is not the case. Examples of misleading images include airbrushed, soft-filter or modified images where these modifications remove wrinkles, smooth complexions or otherwise attempt to portray a ‘perfect’ outcome, and the use of models or celebrities where it is not established that the model or celebrity had undertaken the higher risk cosmetic procedure.
  • All images used in advertising that are intended to show the outcomes of higher risk cosmetic procedures must include a prominent warning that the outcomes shown are only relevant for this patient and do not necessarily reflect the results other patients may experience.
  • ‘Before and after’ images in advertising may create unrealistic expectations and both the ‘before’ and ‘after’ images must be used responsibly to provide only realistic information about the outcome of the higher risk cosmetic procedure. The broader advertising guidelines list the requirements for ‘before and after’ images in advertising. Requirements for using ‘before and after’ images when advertising higher risk cosmetic procedures include:
  1. that both the ‘before and after’ images are genuine. This means the images used in advertising must be of actual patients who have had the procedure being advertised performed by that health practitioner;
  2. presenting images so that the most prominent or first image seen is either a combined or composite of both the ‘before’ and ‘after’ images or the ‘before’ image. Advertising where the ‘after’ image is the most prominent image may create unrealistic expectations;
  3. images must be as similar as possible in content, lighting (including the use of flash lighting), camera angle, background, framing and exposure, posture, clothing, and makeup. This is
    to ensure that the comparisons of ‘before and after’ images are genuine and are not influenced by factors such as the use of lighting, makeup, facial expression, clothing, or varied angles to improve the ‘after’ image;
  4. images used in advertising of higher risk cosmetic procedures must not be edited or enhanced, for example through the use of filters, retouching, grey-scaling and similar techniques, as this can be misleading about the results of procedures by enhancing results or minimising bruising;
  5. consider the timing of ‘after’ images. When using ‘before and after’ images in advertising higher risk cosmetic procedures the ‘after’ image should specify how long after the higher risk cosmetic procedure the image was taken.

Professional expectations

  • Images of people under 18 years of age must not be used in advertising of higher risk cosmetic procedures.
  • Photographs, videos, or any other imagery used in advertising of higher risk cosmetic procedures must be used responsibly, for the purposes of information and/or education about the higher risk cosmetic procedures only. Some examples of features more likely to be considered as focused on entertainment and to trivialise higher risk cosmetic procedures include, but are not limited to:
  1. imagery that includes music, dancing, singing, or comedic comments;
  2. editing that is not directed at presenting information (such as a montage of cosmetic procedures or outcomes, and/or bodies);
  3. imagery with a voice-over where the voice-over is not educative or informative.

• The use and descriptions of photographs, videos and images in higher risk cosmetic procedures advertising must not:

  1. idealise or sexualise higher risk cosmetic procedures through the use of sexualised images, such as poses suggestive of sexual positions, parting of legs, hands placed near genitals or positions that imply sexual readiness, or gratuitous nudity. Other examples of inappropriately idealised and sexualised images include, but are not limited to, photographs, videos or images showing sexualised clothing, such as lingerie or sexual paraphernalia, simulated undressing, such as pulling down underpants or a bra strap, oiled bodies and similar;
  2. use icons, such as emojis, to indicate an emotional reaction to an image;
  3. use lifestyle shots, for example, images taken on a beach, poolside, on a bed, chair, in a bedroom or hotel room;
  4. capture, or purport to capture, emotional reactions of patients, such as patients giving ‘thumbs up’ or crying with happiness after a higher risk cosmetic procedure; be accompanied by captions or descriptions that idealise higher risk cosmetic procedures or minimise the risk of these procedures. Examples include, but are not limited to, ‘more natural’, ‘ideal’, ‘perfect’, ‘instant’, and similar;
  5. name patients or contain links to a patient’s social media or other digital media account.
  • Registered health practitioners must prioritise patients’ interests, dignity, and privacy ahead of marketing or advertising opportunities. Registered health practitioners must:
  1. have fully informed consent from patients, separate from the consent to the higher risk cosmetic procedure, to use their image in any advertising;
  2. provide the patient with information about the proposed use of any images of them in advertising, including where the image will be (for example, in a magazine, within the clinic, on social media, on billboards, etc), and for how long;
  3. make clear to patients that any image of them used in advertising, particularly on social media platforms, may be used by or commented on by a third party without the health practitioner’s or patient’s knowledge;
  4. provide patients with an opportunity to view their images before consenting to the use of it in advertising;
  5. make clear to patients that they have a right to refuse the use of their images and that they are not required to agree to the use of their images in advertising;
  6. provide the patient with information about where the original images will be stored and who will have access to them;
  7. store original images as specified by National Board guidelines for practitioners performing cosmetic procedures;
  8. document the patient’s consent for taking, using and storing any images;
  9. make clear to patients that they are free to withdraw their consent for the use of their images in advertising at any time and provide clear information and a process for them to do so;
  10. promptly remove patient images from their advertising where possible whenever a patient withdraws consent to use their images.

6. Risk, recovery, and idealising higher risk cosmetic procedures

Obligations under the National Law

See also ‘False, misleading or deceptive advertising’ and ‘Advertising that creates an unreasonable expectation of beneficial treatment’ in the broader advertising guidelines.

  • Advertising must provide accurate, realistic and educative information about risks or potential risks. Failure to do so has the potential to mislead or deceive the public and to create an unreasonable expectation of beneficial treatment.
  • Minimising terms such as ‘gentle’, ‘simple’, ‘safe’, ‘quick’, or ‘easy’ should not be used without clear information about risks.
  • Registered health practitioners must ensure that full information about risks and potential risks can be easily found within advertising for higher risk cosmetic procedures. The public should not be required to exhaustively search for information or to contact the health practitioner for information about risks and potential risks. It may not be possible in some advertising, such as social media, to provide full details about risks or potential risks of the higher risk cosmetic procedure. In this case the advertising should direct the public to the location of the information about risks or potential risks, such as through a link, or directions to the section of the health practitioner’s website that contains the information.
  • Advertising must be clear that undergoing a higher risk cosmetic procedure is a serious decision. For example, health practitioners must not offer higher risk cosmetic procedures as a competition prize, as this does not reflect the thought, careful consideration and planning that should go into a decision to have a procedure.
  • Advertising of higher risk cosmetic procedures must be clear that patients may need time and appropriate aftercare to recover. It must include realistic information about recovery time and the recovery experience. This includes explaining any necessary or possible changes to lifestyle including absence from employment or temporary restrictions on activity.
  • Advertising must not downplay recovery or mislead patients in relation to the experience of pain, for example, describing higher risk cosmetic procedures as ‘painless’ when different patients have different pain thresholds.

Professional expectations

  • Advertising that uses high quality information helps people to make choices that are right for them. Commercial and competitive practices can lead to advertising of higher risk cosmetic procedures in a way that detracts from the seriousness of the procedure and suggest they can be undertaken without careful thought and planning. Advertising must not trivialise higher risk cosmetic procedures. Some examples of features in advertising that are likely to trivialise higher risk cosmetic procedures include, but are not limited to:
  1. the use of emojis on images, in response to images, or in the text of the advertising;
  2. idealising higher risk cosmetic procedures through the use of images, words, memes, or other marketing techniques. For example, advertising that uses terms such as ‘barbie’, ‘doll-maker’, ‘perfect’ and similar;
  3. encouraging interaction with images in a competitive way, such as promotional material that asks for votes on patients’ outcomes or features such as ‘guess the procedure’ or ‘guess how many mls of filler we used’.
  1. Body image and promotion for wellbeing and improved mental health Professional expectations

  • Registered health practitioners must recognise that some patients may be unduly influenced by advertising of higher risk cosmetic procedures for a range of reasons including, but not limited to low self-esteem, low life satisfaction, or low self-rated attractiveness or an underlying psychological condition such as body dysmorphic disorder. Registered health practitioners must be aware that interventions other than higher risk cosmetic procedures may better address the concerns of some patients. Advertising of higher risk cosmetic procedures must not suggest or give the impression that these procedures are the only option for individuals who are unhappy with their appearance.
  • Advertising of higher risk cosmetic procedures must not use automated apps, websites, tools or programs that predict an individual’s appearance post-procedure or predict a person’s appearance without a procedure. The use of these tools in advertising can create unreasonable expectations of outcomes as advertising does not have the benefit of a consultation with a registered health practitioner, at which relevant information about the predicted outcome can be discussed.
  • Advertising of higher risk cosmetic procedures must not:
  1. use language or statements that are exploitative, disapproving or imply that a normal change (for example, the natural ageing process), body shape or facial or bodily feature is abnormal or undesirable or is not aesthetically pleasing;
  2. state or imply that it is normal to have higher risk cosmetic procedures or that higher risk cosmetic procedures should be used to ‘fix’ the normal ageing process or natural variations and changes in body appearance, shapes and features or to obtain an ‘acceptable’ or ‘ideal’ appearance. This includes phrases that imply there is a particular need for higher risk cosmetic procedures or that such procedures can ‘restore self- esteem’ or that an individual is or will be considered unattractive without undertaking a higher risk cosmetic procedure;
  3. focus on an individual’s negative feelings about natural variation in their appearance, body, body image or body part;
  4. promote usnrealistic images of ‘youthful’, ‘ideal’ or ‘flawless’ bodies appearance or shapes;
  5. use phrases that imply wellbeing will suffer without the higher risk cosmetic procedure, such as ‘happier you’, ‘best version of yourself’ or similar.
  1. Realistic expectations of outcomes

Obligations under the National Law

See also ‘Advertising that creates an unreasonable expectation of beneficial treatment’ in the broader guidelines.

  • Higher risk cosmetic procedures must not be advertised in a way that creates unrealistic expectations of outcomes. Claims within advertising as to what can be achieved through these procedures must be objective, demonstrable, or provable in order for patients to have reasonable expectations of outcomes. Advertising must:
  1. not use statements or marketing techniques that imply any desired outcomes can be obtained, for example, phrases such as ‘perfect pout’ and similar are unacceptable;
  2. be clear that individual responses and individual results vary as the outcomes experienced by one person do not necessarily reflect the outcomes that other people may experience.
  • Advertising of higher risk cosmetic procedures must not mislead patients in relation to:
  1. how long it takes for the effect from a higher risk cosmetic procedure to become evident;
  2. how long the effect of a higher risk cosmetic procedure will last;
  3. the frequency at which higher risk cosmetic procedures may be required to maintain a desired outcome.
  • Advertising of higher risk cosmetic procedures must not make claims about psychological or social benefit or similar claims that cannot be supported by acceptable evidence. For example, advertising that claims a higher risk cosmetic procedure will change the patient’s life, boost confidence, improve body image or self-esteem, or similar claims is not acceptable unless these claims can be supported by evidence that meets the standard for acceptable evidence in health advertising.
  1. Targeting people potentially at risk

Professional expectations

  • Registered health practitioners must recognise that children and young people, along with other specific patient groups, are particularly vulnerable to body image pressures and negative body image perceptions. Registered health practitioners should recognise the potential risk of exacerbated body image dissatisfaction among vulnerable groups when advertising implies that a patient’s body image will be improved through higher risk cosmetic procedures.
  • Advertising of higher risk cosmetic procedures must not be targeted or directed at people under 18. Advertisers must limit the exposure of young people by not advertising in publications or other media likely to appeal to, or have a significant audience of, people under 18. Advertising of higher risk cosmetic procedures in social media must be identified as ‘adult content’ to prevent young people from accessing content about these procedures on a social media platform.
  • Advertising of higher risk cosmetic procedures must not exploit or be targeted towards at risk groups. This includes not leveraging social media algorithms or similar to boost social media posts towards vulnerable groups. Advertising must not use terminology in metadata, hashtags, or other fields within advertising to target a vulnerable patient demographic.
  • Registered health practitioners must consider the frequency of their advertising and social media posts and recognise that excessive posting may contribute to body image dissatisfaction by creating the perception that it is normal to have higher risk cosmetic procedures. AMP

‘Advertising of higher risk cosmetic procedures in social media must be identified as ‘adult content’ to prevent young people from accessing content about these procedures on a social media platform.’

David Hickie
David Hickie is a best-selling author and spent 18 years as one of the best known journalists in Sydney. He was editor in chief of both The Sun-Herald and The Sydney Morning Herald before running his own corporate communications, media and marketing consultancy. He’s acted in significant corporate leadership and special project roles for a large number of major corporations and quasi-government institutions.
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